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Conflict for the better - basic

Join this program and start building the skill of conflict for the better. Learn the basics, have insightful conversations, and use evidence-based daily habits to reinforce the fundamental sub-skills necessary for mastery.
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  • Includes 1 webinar, and extra resources
  • Includes daily practice: 3 habits + 3 conversations
  • Total time investment = 3,5 hours, 3-6 weeks
Soft skills are everything

Why you should follow this program

Have you ever found yourself in a situation where you need to confront someone who has done something against what you agreed on? Or maybe it's time to fire your rude, incompetent employee. Or maybe the person you're confronting is your boss—and he's undermining you in front of prospective clients.

Whatever the situation, it can be hard to know how to handle it. Not only that, but most people don't know how to handle it well. They either yell, feel frustrated and upset, or they just avoid the conversation altogether.

But what if there was another way? What if there was a simple guide that could help you navigate those difficult conversations and build the skills needed for conflict resolution? Well, now there is!

Enhance Interpersonal Skills

Acquire the ability to balance your approach to conflict, understanding how different styles impact dynamics. Master the art of assertiveness and cooperativeness with tools like the Thomas-Kilmann Instrument (TKI) assessment.

Navigate Conflict with Confidence

Discover your role in conflicts using the powerful "Drama Triangle" model by Stephan Karpman. Transform from roles like Persecutor, Rescuer, or Victim to Challenger, Coach or Creator.

Master Empathetic Communication

Shift perspectives effectively by adopting perceptual positions. Develop essential communication skills such as active listening, empathy, and identifying points of agreement.

Transform Conflict into Opportunity

Learn to turn conflicts into opportunities for personal and professional growth. Armed with newfound skills, you can confidently face and resolve conflicts, fostering a positive and empowered approach to challenging situations.

Master the skill of conflict for the better (basic)

Build the skill, by mastering the sub-skills first.
After the kick-start webinar, you will practice building tiny habits (so small you will have no reason not to do it) in the workflow or in your personal life. You will build this skill habit-by-habit, conversation-by-conversation, focusing on 3 sub-skills.

Sub-skill 1

Week 1 - 2 

Balance your approach to conflict

Understand how different styles of handling conflict affect interpersonal and group dynamics, and choose the appropriate style for any situation.
#ThomasKilmann #TKIassessment #Assertiveness #Cooperativeness

Sub-skill 2

Week 3  - 4  

Choose a constructive role in conflict

Use the "Drama Triangle" model to analyze a relevant conflict in your life and take steps toward resolving it.
#StephanKarpman #DramaTriangle #Persecutor #Rescuer #Victim #TheEmpowermentDynamic #Passionfocus #Anxietyfocus

Sub-skill 3

Week 5 - 6 

Shift to first and second position

Learn to clearly identify the "first" and "second" positions that are present in any conflict or difference of opinions.
#PerceptualPositions #Empathy #ContrastingTechnique #EmotionalReplay #UnconditionalPositiveRegard #CarlRogers #ActiveListening #PointsofAgreement

Meet your trainer

At the kickstart of your 3-6 week skills development program, you will follow a webinar delivered by Sarah Cherif, founder and CEO of SkillsGym. Here are a few things you might like to know about her:

Sarah's background

Sarah began her career at the University of Ghent with degrees in child education and philosophy, quickly realizing her passion for teaching. Faced with the challenge of helping seasoned leaders develop soft skills without any prior corporate experience, she turned this disadvantage into a strength by creating evidence-based, sure-proof plans to build strong soft skills through habit formation and impactful conversations.

Personal life

Sarah's roots are Belgian and Tunesian, and she partially grew up in Washington DC. She currently lives in Belgium with her partner Nils (who is co-founder of SkillsGym Health), and has a dog named Lizzy.

20+ years of impact

Together with her SkillsGym team, Sarah has helped numerous world-class organizations like Samsung, Deloitte, Ikea... and thousands of managers and their teams improve their soft skills. SkillsGym now offers programs to accelerate the mastery of 50 essential leadership, team and well-being skills.

Fun fact

Sarah tests all the habits and conversations in the SkillsGym offer herself; that's more than 200+ habits and 200+ conversations. Most of them have become second nature. Yet, as you'll learn in the webinars, she isn't shy to talk about the failures and frustrations along the way.

Ready to go?

Start your skills development program now by clicking the button below. 

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Conflict for the better

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