Conflict for the better - basic

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Master your skills step-by-step, habit-by-habit
3 sub-skills + 3 conversations + 3 daily habits
20 min. per week
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Have you ever found yourself in a situation where you need to confront someone who has done something against what you agreed on? Or maybe it's time to fire your rude, incompetent employee. Or maybe the person you're confronting is your boss—and he's undermining you in front of prospective clients.
Whatever the situation, it can be hard to know how to handle it. Not only that, but most people don't know how to handle it well. They either yell, feel frustrated and upset, or they just avoid the conversation altogether.
But what if there was another way? What if there was a simple guide that could help you navigate those difficult conversations and build the skills needed for conflict resolution? Well, now there is!

Build new skills the smart way

Learn the basics, have insightful conversations, and use evidence-based daily habits to reinforce the fundamental sub-skills necessary for mastery:

Balance your approach to conflict
Understand how different styles of handling conflict affect interpersonal and group dynamics, and choose the appropriate style for any situation.
#ThomasKilmann #TKIassessment #Assertiveness #Cooperativeness
Choose a constructive role in conflict
Use the "Drama Triangle" model to analyze a relevant conflict in your life and take steps toward resolving it.
#StephanKarpman #DramaTriangle #Persecutor #Rescuer #Victim #TheEmpowermentDynamic #Passionfocus #Anxietyfocus
Shift to first and second position
Learn to clearly identify the "first" and "second" positions that are present in any conflict or difference of opinions.
#PerceptualPositions #Empathy #ContrastingTechnique #EmotionalReplay #UnconditionalPositiveRegard #CarlRogers #ActiveListening #PointsofAgreement
Manage your feedback triggers (optional)
Have an open conversation with your colleague/team about what makes it challenging for you to receive feedback, and to figure out a way to avoid these feedback triggers in the future.
#SheilaHeen #Thanksforthefeedback #NineTriggers
Each program follows a simple and effective evidence-based approach to skills mastery:

Assess yourself

Reflect on where you currently stand and discover the practical components necessary for mastery of this skill. 

Learn sub-skills

The skill is broken down into 3 essential sub-skills, each of which is the focus of one learning workout. You'll do 1 workout every 2 weeks over the next 6 weeks. 

Talk about it

Have an insightful conversation with your colleagues about how to implement each sub-skill in your day-to-day.

Build micro-habits

Along with each workout, design your own micro-habit to start putting your learning into practice on a daily basis.

Ready to go?

Start your skills development program now by clicking the button below.